Terms of Use

MergeX is an independent software and AI company focused on:

• Software Development
• AI Solutions & Automation
• AI Creative Production

We may introduce, modify, suspend, or discontinue services or features at any time without prior notice.

By using MergeX you confirm that:

• You are at least 18 years old.
• You have the legal authority to enter into binding agreements.
• You will use our services lawfully.
• Information you provide is accurate and complete.

We reserve the right to refuse service where appropriate.

Our work may include:

• Software Development
• AI Solutions & Automation
• AI Creative Production
• Digital Platforms
• Internal Business Systems
• Motion Graphics & Visual Production

Project-specific deliverables, timelines, ownership, and commercial terms are governed by proposals, Statements of Work (SOW), quotations, or signed agreements.

MergeX provides professional services and technical expertise.

We do not guarantee specific commercial outcomes including:

• Revenue growth
• Profitability
• Sales performance
• Marketing performance
• Business success
• Operational improvements

Results depend on many factors outside our control, including client decisions, implementation, market conditions, and external circumstances.

Clients agree to:

• Provide accurate information.
• Supply required assets and approvals on time.
• Cooperate throughout the engagement.
• Review deliverables promptly.

Delays in communication or approvals may affect timelines.

Unless otherwise agreed in writing:

• MergeX retains ownership of its proprietary software components,
• frameworks, documentation, templates, creative methods, research,
• internal tools, and intellectual property.
• Client-owned assets remain the property of the client.
• Ownership of project deliverables is determined by the applicable
• project agreement.

No MergeX intellectual property may be copied, redistributed, reverse engineered, or commercially reused without written permission.

You agree not to:

• Use the website unlawfully.
• Attempt unauthorized access.
• Introduce malicious software.
• Scrape or harvest website content.
• Infringe intellectual property rights.
• Misrepresent your identity.

We may suspend or terminate access for violations.

Submitting an enquiry does not create a business relationship.

MergeX reserves the right to decline projects, discontinue discussions, or refuse engagements at its discretion.

Commercial terms are governed by project agreements.

Unless otherwise agreed:

• Payments are due according to invoices.
• Work may pause for overdue payments.
• Deliverables may be withheld until outstanding balances are cleared.
• Fees already earned for completed work are generally non-refundable.

Projects may involve third-party software, APIs, hosting providers, AI platforms, payment processors, or cloud services.

MergeX is not responsible for outages, policy changes, pricing changes, or failures of third-party providers.

We treat client information responsibly.

Where required, confidentiality obligations may be reinforced through a separate Non-Disclosure Agreement (NDA).

Both parties agree not to misuse confidential information shared during an engagement.

To the fullest extent permitted by law, MergeX is not liable for indirect, incidental, consequential, or special damages arising from the use of our services.

Where liability cannot be excluded, our total liability shall not exceed the fees paid for the specific engagement giving rise to the claim.

Nothing in these Terms creates:

• Employment
• Partnership
• Joint venture
• Agency
• Equity ownership

MergeX and its clients remain independent parties.

Articles, case studies, videos, demonstrations, presentations, and other public content are provided for general informational purposes only and should not be considered legal, financial, investment, or professional advice.

By submitting files, feedback, ideas, or other materials, you confirm that:

• You have the right to provide them.
• They do not infringe third-party rights.
• They comply with applicable laws.

Feedback may be used internally to improve our services unless otherwise agreed.

MergeX may release beta features, research projects, AI experiments, prototypes, or preview functionality.

These offerings may change, be limited, or be discontinued without notice.

We may suspend or terminate services where:

• These Terms are violated.
• Required payments are not made.
• Fraud, abuse, or unlawful activity is identified.
• Continued engagement becomes impractical.

Termination does not remove outstanding payment obligations.

We may update these Terms periodically.

The latest version will always be published on this page with an updated revision date.

Continued use of our website or services constitutes acceptance of the updated Terms.

These Terms are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.

MergeX

Email: hello@mergex.in

Website: https://www.mergex.in

By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to these Terms of Use.

MergeX

One System, Zero Friction.

Copyright © 2025-2026 MergeX. All rights reserved.