Privacy Policy
Privacy Policy for MergeX.
1. Who We Are 2. Information We Collect 3. How We Use Information 4. Cookies & Analytics 5. Sharing Information 6. Data Security 7. Data Retention 8. Client Confidentiality 9. Intellectual Property 10. Third-Party Services 11. Your Rights 12. Marketing Communications 13. Children's Privacy 14. International Data Processing 15. Limitation of Liability 16. Changes to This Policy 17. Contact Us 18. Your Consent
Introduction
Welcome to MergeX.
MergeX ("MergeX", "we", "our", or "us") is an independent software and AI company. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use our website, contact us, or engage our services.
By accessing our website or working with MergeX, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
MergeX is an independent software and AI company focused on:
- Software Development
- AI Solutions & Automation
- AI Creative Production
We help businesses create reliable software, intelligent systems, and AI-powered creative experiences.
2. Information We Collect
Personal Information
Information you voluntarily provide may include:
- Name
- Email address
- Phone number
- Company name
- Job title
- Billing information
- Business information
- Files or documents you share
Business Information
During engagements we may receive:
- Business objectives
- Operational workflows
- Technical infrastructure
- Brand assets
- Internal documentation
- Product requirements
Technical Information
When visiting our website we may automatically collect:
- IP address
- Browser and device information
- Operating system
- Website usage data
- Referring pages
- Cookies and analytics information
Communication Information
We may retain records of:
- Emails
- Contact form submissions
- Meeting notes
- Call summaries
- Support conversations
3. How We Use Information
We use information to:
- Deliver our services
- Communicate with clients
- Prepare proposals and project documentation
- Improve our website and services
- Maintain platform security
- Prevent fraud and abuse
- Comply with legal obligations
- Conduct internal research and product improvement
We only collect information reasonably necessary for these purposes.
6. Data Security
We implement reasonable administrative, technical, and organisational safeguards to protect information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
No online service can guarantee absolute security.
7. Data Retention
We retain information only for as long as reasonably necessary to:
- Deliver services
- Meet legal obligations
- Resolve disputes
- Maintain business records
Information may be securely deleted or anonymised when no longer required.
8. Client Confidentiality
Client confidentiality is fundamental to how MergeX operates.
Unless authorised by the client or required by law, we do not disclose confidential business information, internal documentation, product concepts, strategic materials, or operational data.
Separate Non-Disclosure Agreements (NDAs) may apply where appropriate.
9. Intellectual Property
Unless otherwise agreed in writing:
- MergeX retains ownership of its proprietary tools, frameworks,
- templates, research, software components, documentation, and
- creative methodologies.
- Client-owned assets remain the property of the client.
- Ownership of project deliverables is governed by the applicable
- project agreement.
10. Third-Party Services
Our website may contain links to external websites or rely on third-party providers.
MergeX is not responsible for their privacy practices, content, or policies.
Please review their policies separately.
11. Your Rights
Depending on applicable law, you may have the right to:
- Access your information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Request data portability
- Withdraw consent where applicable
- Opt out of marketing communications
Requests may be submitted using the contact details below.
12. Marketing Communications
We may occasionally send:
- Company updates
- Product announcements
- Educational resources
- Service-related communications
You may unsubscribe at any time.
13. Children's Privacy
MergeX services are intended for business users and are not directed toward individuals under 18 years of age.
We do not knowingly collect personal information from children.
14. International Data Processing
Information may be processed in countries where our service providers operate.
Where applicable, we take reasonable measures to protect information during international transfers.
15. Limitation of Liability
While we implement reasonable safeguards, MergeX cannot guarantee absolute protection against cyberattacks, internet failures, or circumstances beyond our reasonable control.
16. Changes to This Policy
We may update this Privacy Policy periodically.
The latest version will always be available on this page with an updated revision date.
17. Contact Us
18. Your Consent
By accessing our website or using our services, you acknowledge that you have read, understood, and accepted this Privacy Policy.
MergeX
One System, Zero Friction.