Privacy Policy
Clear information on how The MergeX Company handles data, usage and platform responsibilities.
Welcome to The MergeX Company.
The MergeX Company ("The MergeX Company", "MergeX", “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through our websites, brands, services, forms, consultations, communications, and digital platforms.
This Privacy Policy explains how we collect, use, store, process, and protect your information when you interact with MergeX.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Who We Are
The MergeX Company is a parent company operating multiple brands and business divisions focused on scaling businesses through unified systems, technology, branding, marketing, sales, research, products, talent, and education.
MergeX is one of the primary brands operated under The MergeX Company.
Current and future brands under The MergeX Company may include:
- MergeX
- MergeX Systems
- MergeX Labs / Studio
- Foundry
- Crewley
- MergeX Academy
The MergeX Company provides services across:
- Business Diagnosis
- Technology
- AI Automations
- Branding
- Marketing
- Sales Systems
- Operational Systems
- Workforce and Talent Solutions
- Research and Development
- Education and Knowledge Services
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
Information you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Company name
- Job title
- Billing information
- Business details
- Social media profiles
- Documents or files submitted to MergeX
2.2 Business Information
When engaging with MergeX services, we may collect:
- Revenue information
- Team structure
- Sales and marketing data
- Operational workflows
- Technology stack information
- Brand assets and internal business documents
2.3 Technical Information
When you use our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral source
- Cookies and analytics data
2.4 Communication Information
We may store:
- Emails
- Consultation notes
- Call summaries
- Meeting recordings
- Chat or support conversations
3. Use of Information
The MergeX Company uses collected information to:
- Provide and improve our services
- Diagnose business constraints and operational issues
- Build and deliver client solutions
- Communicate with clients and prospects
- Send proposals, invoices, reports, and updates
- Improve website performance and user experience
- Conduct internal research and analytics
- Maintain security and prevent fraud
- Comply with legal obligations
- Develop case studies and business insights (with permission where applicable)
6. Data Security
The MergeX Company implements reasonable technical, administrative, and organizational measures to protect information from:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
However, no digital system can guarantee absolute security. Users share information at their own risk.
7. Data Retention
The MergeX Company retains information only for as long as necessary to:
- Deliver services
- Maintain business records
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
We may securely delete or anonymize information when it is no longer required.
8. Client Confidentiality
The MergeX Company respects the confidentiality of all client information.
Unless explicitly authorized by the client or legally required:
- Client business information will not be publicly disclosed
- Internal systems and documents remain confidential
- Sensitive operational information is protected
- Strategic data is not shared with third parties
Separate Non-Disclosure Agreements (NDAs) may apply to specific engagements.
9. Intellectual Property
All proprietary methodologies, frameworks, systems, branding assets, documents, and materials created by The MergeX Company remain the intellectual property of The MergeX Company unless otherwise stated in a signed agreement.
This includes, but is not limited to:
- S.C.A.L.E Method™
- Internal frameworks and methodologies
- Operational systems
- Brand assets
- Educational materials
- Research documents
- Automation systems
- Strategic processes
- Internal tools and templates
Client-owned materials remain the property of the respective client.
10. Third-Party Links
Our websites and brand platforms may contain links to external websites or third-party platforms.
MergeX is not responsible for:
- Third-party privacy practices
- External website content
- External data collection policies
Users should review the privacy policies of those third-party services separately.
11. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent
- Restrict processing
- Request data portability
- Opt out of marketing communications
To make a request, contact MergeX using the details below.
12. Marketing Communications
The MergeX Company may send:
- Business updates
- Insights
- Newsletters
- Service information
- Educational content
- Marketing communications
You may unsubscribe at any time using the unsubscribe link or by contacting us directly.
13. Children's Privacy
The MergeX Company services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
14. International Processing
Your information may be processed and stored in locations outside your country depending on the platforms and service providers used by The MergeX Company.
By using our services, you consent to such processing where legally permitted.
15. Limitation of Liability
While The MergeX Company takes reasonable measures to protect information, we are not liable for:
- Unauthorized third-party access
- Cyberattacks beyond reasonable control
- Technical failures
- Internet infrastructure vulnerabilities
- User negligence or credential sharing
16. Policy Changes
The MergeX Company may update this Privacy Policy periodically.
Updated versions will be published on this page with a revised “Last Updated” date.
Continued use of our website or services after updates constitutes acceptance of the revised policy.
17. Contact Information
For privacy-related questions, requests, or concerns, please contact:
The MergeX Company
Email: hello@mergex.in
Website: https://www.mergex.in
18. Consent
By accessing or using The MergeX Company websites, brands, platforms, systems, or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
The MergeX Company
One System, Zero Friction.
Copyright
Copyright © 2025-2026 The MergeX Company. All rights reserved.
